Frequently Asked Questions
How often should I have my motorcycle serviced?
Generally, periodic maintenance is recommended every 1,000-2,000 km. However, this may vary depending on your motorcycle model and usage conditions. It is best to follow the maintenance schedules in your Arora motorcycle's owner's manual. For electric vehicles, maintenance and battery testing are mandatory every two months.
When should the oil be changed?
Engine oil is critical for motorcycle performance and engine health. Oil changes should generally be done every 2,000 km (except for commercial use) or at least once a year. Shorter oil change intervals may be necessary for more frequent and demanding use.
How do I check tire pressure, and what is the ideal pressure?
Tire pressure is specified in the motorcycle's owner's manual. Generally, 2.0-2.5 bar for the front tire and 2.5-3.0 bar for the rear tire are ideal. It is important to check tire pressure regularly, preferably before each ride.
My brakes are making a noise, what should I do?
Noises coming from the brakes may be due to worn brake pads, dirty discs, or improper installation. We recommend that you go to an authorized service center as soon as possible to have your brake system checked.
I won't be using my motorcycle for a long time, how should I maintain it?
For extended use, the battery should be removed and kept on charge. The fuel tank should be kept full or a fuel stabilizer should be added. The tires must be inflated and the motorcycle must be parked on a solid surface. It should be kept away from damp and humid environments. Otherwise, you may encounter rust in a short time.
Is wearing a helmet mandatory?
Yes, wearing a helmet is mandatory for motorcycle riders and passengers in Türkiye. A helmet protects the rider in potential accidents and increases safety.
What is the warranty coverage for my motorcycle?
Arora motorcycles are generally covered by a warranty for 2 years from the date of purchase or for a specified mileage limit. Details of the warranty terms and conditions are included in the owner's manual and warranty certificate.
The engine won't start, what should I do?
First, check the battery voltage and connections. Check the fuel level and fuses. If the problem persists, we recommend contacting the nearest authorized service center.
How can I reduce fuel consumption?
Regular maintenance, correct tire pressure, smooth acceleration, and driving at a constant speed reduce fuel consumption. Avoiding carrying unnecessary weight also helps.
Which oil and parts should I use?
The recommended original spare parts and engine oil types for your Arora motorcycle are listed in the owner's manual. We always recommend using original products.
Why does my electric vehicle's range decrease during the winter months?
Cold weather slows down the chemical reactions in batteries and reduces energy efficiency. When the air temperature drops below 15°C, the range can decrease by 20–40%. This is normal and temporarily affects battery performance.
Why isn't my electric vehicle's battery charging?
When batteries are left uncharged for extended periods or exposed to very low temperatures, the cells can weaken, leading to charging problems.
What can I do to prolong the battery life of my electric vehicle?
Charge the battery regularly every 15–20 days. If you will not be using the vehicle for an extended period, keep the charge level between 50–70%. Keep the vehicle away from cold, humid places and direct sunlight. Always use the original charging equipment.
